Office and Administrative Simulations

These Lean Simulations include Office, Administrative, Back-Office, Call Center, and Mortgage Company.

Push vs Pull with Kanban – Office

Sector: Office (Bank, Insurance Company, Government Office, etc.)

Concepts Simulated: Push vs Pull, Kanban, Queue, WIP, Reducing Travel Time, Delay, Impact of WIP on Quality, Lean Simulation

Concepts Discussed: Defects and Kanbans, Root Cause, Clutter

NOTE:  This model is the same as the manufacturing version, just with a different theme.

Little’s Law Demonstrated

Sector: Call Center
Concepts Simulated: Little’s Law, queuing, Work-In-Process, impact of variability, Lean Simulation

 

Batch vs One Piece Flow with Setup-Office

Sector: Office

Concepts Simulated: Batch, One Piece Flow, Work-In-Process, Set-Up Time

Batch vs One Piece Flow with Transport-Office

Sector: Office

Concepts Simulated: Batch, One Piece Flow, Work-In-Process, Transport Time, Travel Time.

Variation in a Push System-Office Work

Sector: Office (Bank, Insurance Company, Government Office, etc.)
Concepts Simulated: Variation, Queuing Theory, Push System, Lean Simulation

NOTE: This simulation is identical to the manufacturing version of this model, except the animation is different.

 

Variation in Pull System-Office

Sector:  Office

Concepts Simulated: Variation, Pull System, Kanban

 

Rework-IDEF0 Process Mapping-Mortgage Lending

Note:  In the model shown,we manually created the simulation model underneath the IDEF0 model.  We did this to highlight some of the differences in a static model like IDEF0 vs. a dynamic model like simulation.  The JaamSim simulation software used does not natively support IDEF0.
Sector: Mortgage Company
Concepts Simulated: Rework, IDEF0, Process Mapping, Lean Simulation

 Approvals Process: Series vs Parallel

Sector:  Office or Administrative
Concepts Simulated:  TIMWOODS waste:  Waiting, Overproduction, Scrap

 

 

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